Tommy Termite
Creative productions
0:000:34
A talking termite narrates his own eviction. People hold longer to hear the ending — and they tell friends.
Want this for your pest control business? →On-hold messaging · since 1994
Turn hold time into your best salesperson.
Custom-scripted, professionally voiced on-hold messaging that keeps callers on the line and sells while they wait. Thirty years, real clients, and audio you can hear right now.
Custom-scripted, professionally voiced on-hold messaging that sells while callers wait.
Deck 84 Patio Grill & Bar
Restaurants / Hospitality · Male
0:000:28
30 yearsJupiter FL · La Grange KYBBB Accredited
Deck 84 Patio Grill & Bar
ListenRestaurants / Hospitality · Male · Tropical
0:000:28
Producing on-hold audio since 1994 from studios in Jupiter, FL and La Grange, KY. BBB Accredited, and our President chairs the Ethics Committee of the Experience Marketing Association.
Silence costs you the call.
Most callers left in silence give up in under a minute. The alternative isn't elevator music — it's a scripted minute that answers the question they called about, mentions the service they didn't know you offered, and makes them glad they waited.
0%
of US business calls are placed on hold, averaging 45–60 seconds.
AT&T study, widely cited
0 s
is about how long a caller held in silence lasts before hanging up.
CNN survey, widely cited
0 min
of hold time per day for the average executive.
USA Today study, widely cited
Hear it
Hear what your callers could be hearing.
Real productions for real businesses. Pick your industry.
All industriesHealthcare / MedicalAutomotive / InsuranceRestaurants / HospitalityIndustrial / ManufacturingRetail / FitnessHVAC / Pest ControlBanking / Accounting / LegalCreative productions
Tommy Termite
Creative productions · 0:34
Family Orthodontics
Healthcare / Medical · 0:34
Wayne Akers Ford
Automotive / Insurance · 0:30
Deck 84 Patio Grill & Bar
Restaurants / Hospitality · 0:28
Seacoast Bank
Banking / Accounting / Legal · 0:40
Alford Air Conditioning
HVAC / Pest Control · 0:32
Listen
Family Orthodontics
Healthcare / Medical
0:000:34
Answers the "do you take my insurance?" call before it reaches the front desk, then introduces early-treatment consults.
Want this for your orthodontic business? →Wayne Akers Ford
Automotive / Insurance
0:000:30
Routes service callers to online scheduling and mentions the parts counter most callers never knew existed.
Want this for your dealership business? →Deck 84 Patio Grill & Bar
Restaurants / Hospitality
0:000:28
Reservation callers hear tonight\s specials and the private-event room in the same breath., 19
Want this for your restaurant business? →Seacoast Bank
Banking / Accounting / Legal
0:000:40
Compliance-friendly script that still cross-sells: mortgage, business banking, mobile app.
Want this for your banking business? →Alford Air Conditioning
HVAC / Pest Control
0:000:32
Emergency callers hear the maintenance-plan pitch while they wait for dispatch.
Want this for your HVAC business? →Services
Every place your business is heard.
Five production lines, one studio, one point of contact.
On-Hold MessagingCustom scripts, professional voices, licensed music, scheduled updates.Listen →Auto Attendant & IVRGreetings, menus and voicemail that sound like the same company as your hold message.Listen →Queue MarketingPosition and wait announcements, with messages that sell between them — scripted to your call center.Listen →Overhead & In-Store AudioStorecasting, PA announcements and in-store music that sells from the ceiling.Listen →Voiceover & ProductionRadio spots, website and video audio, model-home and on-site recordings.Listen →
How it works
From first call to on the line in about a week.
1
Consultation
A conversation about your business, your callers, and what you want the hold to do.
2
Custom script
Written and emailed for review.
24–48 hour turnaround3
You edit & approve
Change anything. Nothing is recorded until you sign off.
4
Production
Your chosen voice talent and a licensed music bed, mixed in our studio.
5
Delivery & updates
Loaded onto your phone system, then refreshed for seasons, promotions and holidays.
Voices
A voice that sounds like your business.
Male, female, regional accents, and productions in any language you need — Spanish most often, but the answer is yes before you finish asking.
Meet the voices →Male
Male · heard on Wayne Akers Ford
Female
Female · heard on Family Orthodontics
Accents
British · heard on Chesterfield Hotel
Foreign languages
Español · heard on Spanish production
Why not the cheap option
Three decades, and a seat at the table.
On-Hold Technologies has been producing on-hold and overhead audio since 1994. Our President and CEO helped found the On-Hold Messaging Association — now the Experience Marketing Association — served as its Past President, and currently chairs its Ethics Committee.
Recipient of numerous international awards for marketing excellence and creativity. Serving small, medium, large, and multi-location businesses, professional firms, and organizations.
BBB Accredited BusinessEMA · Ethics Committee ChairEst. 1994
What clients say when the phone stops hanging up.
Paraphrased — verbatim quotes to follow“
Callers stay on the line instead of hanging up — and the message adds credibility and professionalism to every call.
“
I assumed only large companies could afford this. The benefits far outweigh the cost.
“
The message quality is excellent, and having a real choice of music and voice made it ours.
Tell us about your callers. We'll tell you what it costs.
There's no single price because there's no single program. Answer a few questions and we'll come back with a real number.